Welcome to Reconnectors! These Terms and Conditions ("Terms") govern your use of Reconnectors' automation AI software and services, including CRMs, automations, workflows, and other related offerings (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Definitions

"Company" refers to Reconnectors Ltd."User" refers to any individual or business entity that registers for or uses the Service."Service" refers to the software, tools, and features provided by Reconnectors.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

Users must provide accurate and complete information during registration.Users are responsible for maintaining the confidentiality of their account credentials.The Company is not liable for any loss or damage arising from unauthorized account access.

4. Subscription and Payments

The Service is available on a subscription basis with pricing plans outlined on our website.Payments are processed securely via Stripe or Paddle, and all transactions must be completed before accessing paid features.Subscriptions renew automatically unless canceled before the renewal date.Users agree to abide by Stripe’s Acceptable Use Policy and ensure all transactions comply with applicable laws.

5. Refund Policy

Refund requests must be made within 28 days of the initial purchase.Refunds are only available for first-time purchases and do not apply to renewals or recurring payments.Refunds will not be granted for accidental purchases, change of mind, or full utilization of the Service.If technical issues arise, Users must contact our support team before requesting a refund.Approved refunds will be processed back to the original payment method within 5-10 business days.

6. Acceptable Use

Users agree not to:

Use the Service for illegal, fraudulent, or prohibited activities as per Stripe’s Acceptable Use Policy.Copy, modify, or distribute the Service without permission.Engage in any activity that may harm the reputation or functionality of the Service.

7. Intellectual Property

All content, trademarks, and software associated with the Service are the property of Reconnectors Ltd. Users may not reproduce, distribute, or modify any part of the Service without written permission.

8. Service Availability and Modifications

The Company may update, modify, or discontinue the Service at its discretion.The Company is not responsible for downtime or technical failures.

9. Limitation of Liability

The Service is provided "as is" and "as available."The Company is not liable for indirect, incidental, or consequential damages arising from the use of the Service.

10. Termination

The Company reserves the right to terminate accounts or restrict access to the Service if Users violate these Terms or Stripe’s Acceptable Use Policy.

11. Privacy Policy

By using the Service, Users agree to the collection and use of their data in accordance with our Privacy Policy, which complies with Stripe’s data protection standards.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of [Jurisdiction].

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at

[email protected]

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